What you need to know:

The following emergency updates affect Wellington Region:

  • New Zealand is at Alert Level 1 - Prepare

    Alert Level 1 - Prepare

    The disease is contained in New Zealand.
    We moved to Alert Level 1 at midnight on 8 June. 

    Golden rules for Alert Level 1

    1. If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
    2. If you have cold or flu symptoms call your doctor or Healthline and make sure you get tested.
    3. Wash your hands. Wash your hands. Wash your hands.
    4. Sneeze and cough into your elbow, and regularly disinfect shared surfaces.
    5. If you are told by health authorities to self-isolate you must do so immediately.
    6. If you’re concerned about your wellbeing, or have underlying health conditions, work with your GP to understand how best to stay healthy.
    7. Keep track of where you’ve been and who you’ve seen to help contact tracing if needed. Use the NZ COVID Tracer app as a handy way of doing this.
    8. Businesses should help people keep track of their movements by displaying the Ministry of Health QR Code for contact tracing.
    9. Stay vigilant. There is still a global pandemic going on. People and businesses should be prepared to act fast to step up Alert Levels if we have to.
    10. People will have had different experiences over the last couple of months. Whatever you’re feeling — it’s okay. Be kind to others. Be kind to yourself.

    Visit the Unite for the Recovery website to find out more about what Alert Level 1 means for New Zealand's as well as well-being and job/ training support. 

    Feeling unwell

    If you need urgent medical assistance for severe symptoms of any kind or have a serious injury, call emergency services on 111, or go straight to hospital.

    If you are concerned about any aspect of your health, contact your GP. Minor health issues can become more serious if ignored and it is important that you have the treatments and medications you need. Your doctor would rather you call than silently worry at home. If you think you have been exposed to COVID-19 through contact with someone who has it, it's important to let your doctor know when you call. 

    If you are concerned about possible COVID-19 symptoms you are experiencing, call the dedicated COVID-19 Healthline number on 0800 358 5453Symptoms of COVID-19 are similar to a range of other illnesses, such as influenza, which include: 

    • A cough 

    • A high temperature 

    • Shortness of breath 

    • A sore throat 

    • Sneezing and a runny nose 

    • Temporary loss of smell 

    If you develop flu-like symptoms, seek advice from your doctor about getting tested for COVID-19, or call Healthline on 0800 358 5453.  

    Useful health advice: 

    Needing support

    Temporary accommodation service :  

    If you don't have somewhere safe to stay, or have been temporarily displaced from your home due to COVID-19 please call the Temporary Accommodation Service on 0508 754 163This call centre is available 24 hours a day, 7 days a week.  

    For financial support:

    Visit COVID-19 Financial Support website or Work and Incomeor call 0800 559 009. 

    For foreign nationals seeking support:

    If you are a foreign national seeking support visit: foreignnationals.services.govt.nz or call: 0800 REDCROSS (0800 733 276).

    Emotional and mental wellbeing 

    This is a difficult time for everyone and it is normal to feel stressed or lonely. While there are things that we can't control at the moment, there are things you can do to boost your mental wellbeing and that of your loved ones. 

    Reach out to your usual supports – family and whānau, friends and workmates. Share how you feel and offer support to others. 

    You can do your usual exercise, sport and recreation activities, provided you can do them safely.

    If you feel you are not coping, it is important to talk with a health professional. For support with grief, anxiety, distress or mental well-being, you can call or text1737 – free, anytime, 24 hours a day, 7 days a week – to talk with a trained counsellor.   

    Translated materials   

    Know the facts – make sure you get your information from official Government sources.