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Welcome to the Wellington Region Emergency Management Office (WREMO) 

The declaration of a national state of emergency and our role:

A state of national emergency has been declared under section 66 of the Civil Defence Emergency Management Act 2002. This is to slow the spread of Novel Coronavirus COVID-19 and reduce its impact within New Zealand. This means that Civil Defence Emergency Management (CDEM) now leads the pandemic response alongside Health, with the health sector managing the health aspects, and CDEM leading the coordination of all other aspects.

At a regional level, the Wellington Region Civil Defence Emergency Management (CDEM) Group will lead and coordinate the response to ensure efforts are integrated across agencies in the Wellington Region: Kāpiti Coast, Lower Hutt, Porirua, Upper Hutt, Wairarapa and Wellington City. The CDEM Group is made up of the region’s nine councils, emergency services, lifeline utilities, the Wellington Region Emergency Management Office (WREMO) and other agencies with CDEM responsibility including welfare agencies. 

Read the latest information on the government website covid19.govt.nz.

Seeking Support

If you don't have the essentials you need to get through lockdown (such as food, medication or cleaning supplies), in the first instance please try calling a:

  • neighbour
  • family member who lives nearby
  • friend who lives nearby
You could also check the availability for shopping online.

If these options are not available to you, then please call our Wellington Region COVID-19 Helpline on 0800 141 967.

When ringing, please hold the line. It may ring, or be silent, for some time  – this is normal.

This call centre is available between 7.00am-7.00pm  7 days a week

Our call centre staff will connect you with the services you need. 

Fore more information go to our Seeking Support page >

Get Prepared

The Wellington region is an awesome place to live, but it’s a little wild. We often experience earthquakes, storms, flooding and landslides. We’re also at risk from tsunamis.

These emergencies have similar impacts.  It would be hard to get around, hard to communicate with loved ones and hard to get access to the essentials.

We’ve outlined the things you can do to prepare your household and community get through the challenging days safely, and as comfortably as possible.

Find out how at Get Prepared >